Privacy Policy

1. Information We Collect

We collect personal and non-personal information from users of our Service.

Personal Information you may provide includes:

• Full name
• Email address
• Phone number
• Business name
• Any other information submitted via our contact forms or inquiry tools

Automatically collected information includes:

• IP address
• Browser type and version
• Referring/exit pages
• Date/time stamps
• Device type and operating system
• Time spent on pages and browsing behavior

2. Use of Information

We use the information we collect to:

• Respond to inquiries and customer service requests
• Provide, operate, and improve our Service
• Personalize user experience
• Send newsletters, marketing emails, or service updates (if opted in)
• Analyze trends and optimize performance
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our site and store certain information. Cookies are small data files stored on your device that may include an anonymous unique identifier.

You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of our Service.

4. Data Sharing and Third-Party Access

We do not sell your personal information. We may share your information with:

• Service providers (e.g., hosting, analytics, CRM tools) solely to perform tasks on our behalf
• Legal authorities when required by law, subpoena, or governmental request
• Successors in the event of a business transfer, merger, or acquisition

All third parties are required to handle your information securely and are restricted from using it for unrelated purposes.

5. SMS Communication (If Applicable)

If you provide your phone number and opt in, we may use SMS to deliver reminders, updates, or promotions. You can opt out at any time by replying "STOP" to any message. Message and data rates may apply. For assistance, reply "HELP" or contact us at hello@slkmediaagency.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent (if processing is based on consent)
• Request data portability

To exercise these rights, contact us at hello@slkmediaagency.com.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us, and we will promptly delete the data.

9. External Links

Our site may contain links to third-party websites. We are not responsible for the content, terms, or privacy policies of such sites. Please review their policies before engaging with them.

10. Legal Compliance

We may disclose your personal data where required to do so by law or when we believe disclosure is necessary to protect our rights, comply with a legal obligation, or prevent fraud or abuse.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted to this page with an updated "Last Updated" date. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: